Privacy Policy
Last Updated: 19-09-2025
Zero Pack (“brand”, “we”, “our”, “us”) values the privacy of customers, users, and visitors (“you”, “your”). This policy explains how we collect, use, share, and protect your information when you use our website, products, and services in India.
Legal Entity
Zero Pack is a brand owned and operated by Devlabdhi Packers. All transactions, data handling, and compliance are managed under the legal entity Devlabdhi Packers.
Data Controller
Devlabdhi Packers (operating brand: Zero Pack)
Shed No.A/2/1901/16, 1901/A & B,
Opp. S. Kant. 3rd Phase, GIDC,
Vapi, Gujarat – India
📧 Email: support@zeropack.in
Information We Collect
- Identity & Contact: name, email, phone, billing and shipping address.
- Payment: transaction details processed securely via payment partners (e.g., Razorpay).
- Business Details (B2B): GST number and registration information for invoices/compliance.
- Usage & Device: cookies, analytics, and technical data to improve site performance.
How We Use Your Information
- Process and fulfill orders; provide customer support and service updates.
- Arrange shipping and delivery through authorized logistics partners.
- Comply with legal, tax, and regulatory obligations under Devlabdhi Packers.
- Improve site functionality, security, and user experience via analytics.
- Send marketing communications only with your consent (you may opt out anytime).
Sharing of Information
We do not sell or rent personal data. We may share limited data with:
- Payment Gateways: for secure transaction processing (e.g., Razorpay).
- Courier/Logistics: to deliver your orders and manage returns.
- IT & Analytics Providers: to operate, secure, and improve our website.
- Authorities: when required by law, regulation, or legal process.
Data Retention & Security
We retain personal data until an account is deleted or for periods required by law. We use industry-standard safeguards including encrypted transmission, secure servers, and access controls. While no method of transmission or storage is 100% secure, we continuously improve protections.
Your Rights
You may request access, correction, updating, or deletion of your personal data (subject to legal/contractual limits) by writing to support@zeropack.in.
Cookies & Tracking Technologies
We use cookies and similar tools to operate the site, analyze performance, and personalize content. You can control cookies via browser settings, though some features may not function without them.
Geographic Scope
Our services and shipping are offered within India only. All legal obligations are fulfilled by Devlabdhi Packers.
Changes to This Policy
We may update this policy from time to time. Changes will be posted here with an updated “Last Updated” date. For material changes, we may also notify you by email.
Contact Us
For questions or requests about this Privacy Policy, contact:
Devlabdhi Packers (Brand: Zero Pack)
📧 Email: support@zeropack.in